PRIVACY POLICY

2. Information We Collect

Depending on how you interact with Profitlyfy Digital, we may collect the following information:

Information You Provide Directly

This may include:

- Your first name or full name;

- Email address;

- Phone or WhatsApp number;

- Information about the product, package or resource you request;

- Information you provide when communicating with us through WhatsApp, email or other customer-supporthannels;

- Purchase and transaction-related information; and

- Any other information you voluntarily provide to us.

We ask that you do not submit sensitive personal information through our website forms unless specifically requested and lawfully required.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, pixels and similar technologies.

This may include:

- IP address;

- Browser type;

- Device type;

- Operating system;

- Pages visited;

- Approximate location derived from your device or IP address;

- Referring website or advertisement;

- Time spent on pages;

- Links or buttons clicked;

- Form or conversion events; and

- Other website interaction information.

We may use this information to understand how visitors use our website, improve our services, measure advertising performance and maintain the security and functionality of our website.

4. Cookies, Pixels and Advertising Technologies

Our website may use cookies, tracking pixels and similar technologies to operate the website, understand visitor behaviour, measure conversions and improve our advertising campaigns.

These technologies may include tools provided by advertising and analytics platforms such as Meta (Facebook and Instagram), TikTok and other service providers we may use from time to time.

For example, when you arrive on our website through an advertisement or complete certain actions on the website, advertising technologies may help us understand whether an advertisement resulted in a visit, form submission or other conversion.

These third-party platforms may process information according to their respective privacy policies and terms.

Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.

5. Cookies, Pixels and Advertising Technologies

We may use the information we collect to:

- Process your request for our products or services;

- Identify the E-Lesson Note package or other resource you requested;

- Contact you regarding your request;

- Provide customer support;

- Confirm payments and fulfil purchases;

- Deliver purchased digital products;

- Communicate important information concerning your order;

- Respond to enquiries or complaints;

- Improve our website, products and customer experience;

- Measure the effectiveness of our advertising campaigns;

- Understand how visitors interact with our website;

- Detect or prevent fraud, abuse or security issues;

- Maintain appropriate business and transaction records;

- Comply with applicable legal and regulatory requirements; and

- Send promotional communications where you have consented to receive them or where otherwise permitted by applicable law.

We do not use your personal information for purposes that are materially incompatible with the reason it was originally collected without an appropriate lawful basis.

6. WhatsApp Communications

If you choose to contact us through WhatsApp, your communication will also be subject to WhatsApp's applicable privacy practices.

We may use the phone number and information you provide to:

- Identify your request;

- Respond to your questions;

- Confirm the product or package you require;

- Provide payment instructions;

- Confirm payment;

- Facilitate delivery; and

- Provide customer support relating to your purchase.

Submitting a form on our website does not require you to make a purchase.

7. Email Communications

When you provide your email address, we may use it to:

- Deliver your purchased resources;

- Provide information relating to your request or order;

- Respond to your enquiries;

- Send important service-related communications; and

- Where permitted, send information about relevant products, updates or offers.

Where promotional emails are sent, you may unsubscribe from such communications using the unsubscribe mechanism provided or by contacting us.

You may continue to receive transactional or service-related communications where necessary to fulfil an order or respond to a request.

8. Legal Basis for Processing

Where applicable, we process personal information on one or more recognised legal bases, which may include:

- Your consent;

- Taking steps at your request before entering into a transaction;

- Performing a contract or fulfilling your purchase;

- Compliance with a legal obligation;

- Our legitimate business interests where those interests do not improperly override your rights; or

- Any other lawful basis permitted under applicable data-protection legislation.

The Nigeria Data Protection Commission itself recognises bases such as consent, contractual necessity and legal obligation in its privacy practices.

9. How We Share Information

Profitlyfy Digital does not sell your personal information.

We may, however, disclose or make information available to trusted third parties where reasonably necessary to operate our business and provide our services.

These may include providers of:

- Website and funnel hosting;

- Customer relationship management systems;

- Cloud storage;

- Email services;

- Communications services;

- Analytics;

- Advertising and conversion measurement;

- Payment services, where applicable;

- IT and security services; and

- Other technology required to operate our services.

For this funnel, such providers may include services such as HighLevel, Google, Meta, TikTok, WhatsApp/Meta and other providers that we legitimately use.

These providers may process information according to their own terms and privacy policies and, where applicable, our contractual arrangements with them.

We may also disclose information where required by law, regulation, court order or other lawful governmental request.

10. Advertising and Remarketing

We may use advertising technologies to measure the performance of our advertisements and, where permitted, reach people who have previously interacted with our website or services.

For example, if you visit our website after seeing an advertisement, technologies such as the Meta Pixel or TikTok Pixel may help measure actions taken on our website.

TikTok identifies its Pixel and related advertiser tools as technologies used for advertising measurement and audience-related purposes.

The information available to advertising platforms is subject to their respective policies, settings and applicable law.

11. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

- Processing requests;

- Fulfilling purchases;

- Providing customer support;

- Maintaining business and transaction records;

- Resolving disputes;

- Preventing fraud; and

- Meeting legal, accounting or regulatory requirements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

When information is no longer reasonably required, we may securely delete or anonymise it, subject to applicable legal obligations.

12. Data Security

We take reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore take reasonable precautions when sharing information online.

13. International Data Processing

Some technology and service providers used by Profitlyfy Digital may operate servers or process information outside Nigeria.

As a result, personal information may in some circumstances be processed in another country.

Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements.

14. Your Privacy Rights

Subject to applicable law and the circumstances of your request, you may have rights concerning your personal information, including the right to:

- Request information about how your personal data is processed;

- Request access to personal information we hold about you;

- Request correction of inaccurate or incomplete information;

- Request deletion of your personal information where applicable;

- Withdraw consent where processing is based on consent;

- Object to certain types of processing;

- Request restriction of processing where applicable;

- Request portability of certain information where applicable; and

- Lodge a complaint with the appropriate data-protection authority.

- Certain rights may be subject to legal limitations or exceptions.

To exercise an applicable privacy right, please contact us using the details provided below.

15. Children's Privacy

Our website and purchasing process are intended for adults, including teachers, parents, school administrators and other persons capable of entering into transactions.

We do not knowingly use our website forms to solicit personal information directly from children.

If we become aware that personal information from a child has been collected inappropriately, we will take reasonable steps to address the situation in accordance with applicable law.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services, including WhatsApp and other external services.

Once you leave our website, your interaction with those services is governed by their own privacy policies and terms.

Profitlyfy Digital is not responsible for the privacy practices of independent third-party websites or services.

We encourage you to review their policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements or services.

When material changes are made, the updated version will be published on this page, and the "Last Updated" date will be revised.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or how Profitlyfy Digital handles your personal information, please contact us:

Profitlyfy Digital

Email: [email protected]

Business Address: 1, Olukotun Road, Akobo, Ibadan

Country: Nigeria

19. Data Protection Complaints

If you believe your personal information has been processed in a manner inconsistent with applicable Nigerian data-protection law, you may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).